为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes

more options

firefox crashes even on SafeMode When I first have a problem with Firefox, it freezes and loading gets slower Firefox software is already up-to-date Already did CrashID

firefox crashes even on SafeMode When I first have a problem with Firefox, it freezes and loading gets slower Firefox software is already up-to-date Already did CrashID

所有回复 (1)

more options

Sorry to hear about the crashes. You said --

Already did CrashID

Do you mean you submitted one or more reports to Mozilla using the crash reporter, or you shared your report ID(s) with forum volunteers in another thread? Since the systems are separate, it would be really helpful if you could follow the steps in the support article "Firefox crashes - asking for support" for steps to get those crash report IDs from the about:crashes page, and then post some of the recent ones here.