Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Why can't I "print at Home" anymore from American Greetings web site?

more options

I used the American Greetings website to print all sorts of cards...also used the Print At Home option...I am unable to use the Print At Home option anymore...Why? I have Adblock and Adblock Plus... might it have something to do with either of them? I can understand what would prevent me from printing at home anymore.....anyone have a suggestion?? Thank you!

I used the American Greetings website to print all sorts of cards...also used the Print At Home option...I am unable to use the Print At Home option anymore...Why? I have Adblock and Adblock Plus... might it have something to do with either of them? I can understand what would prevent me from printing at home anymore.....anyone have a suggestion?? Thank you!

所有回复 (1)

more options

According to their help page:

Print at Home is a flash based online product and does not require you to download a plug in.

When I look at the plugin information your Firefox provided to the forum, there are two entries:

  • Flash
  • Shockwave Flash 26.0 r0

The second one is the normal one; the first one is... I have no idea what that is.

Could you type or paste about:plugins in the address bar and press Enter to load a page with full details about both plugins? Then you can copy/paste what you see about that unexpected entry and we should be able to better assess how to remove it so that only the official Flash plugin runs.