为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes using WebRTC

  • 4 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 Xunkar

more options

Every time a website initializes WebRTC capabilities, it inevitably leads to a complete firefox crash. I have tried using different websites (roll20.net as well as appr.tc) and the problem is the same. I have also tried all of the steps mentionned in this article: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems and the best I have achieved is now containing the crash to a tab crash, not a firefox crash. I am running Firefox 54.0.1 (x64) on Windows 10 the webcam used is a Logitech C920.

Every time a website initializes WebRTC capabilities, it inevitably leads to a complete firefox crash. I have tried using different websites (roll20.net as well as appr.tc) and the problem is the same. I have also tried all of the steps mentionned in this article: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems and the best I have achieved is now containing the crash to a tab crash, not a firefox crash. I am running Firefox 54.0.1 (x64) on Windows 10 the webcam used is a Logitech C920.

所有回复 (4)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Press the Reply button. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

more options

Hmm oddly enough there are no crash reports generated by those crash. However, and I tried it once again to be sure, I get redirected to the page saying "oops this tab has crashed" (or something along those lines since my browser locale is french)

more options

You might be interest in this article. I have turned mine off. https://www.privateinternetaccess.com/forum/discussion/7982/websites-can-now-use-webrtc-to-determine-your-local-ip-address-bypassing-vpn

Please let us know if this solved your issue or if need further assistance.

more options

Interesting read however I cannot disable WebRTC as I need it for voice & video chat within Roll 20. After turning off this setting I confirm though that the crashes are gone, however I cannot receive or send voice/video streams.