为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Cannot open any webpage except my Homepage.

more options

When I logged on yesterday I was able to access everything fine. Logged Off. When I logged on again later I could only access my Yahoo Home Page, and continue to get email, but cannot open any other website. This is at my home and I am writing from work. What is wrong? I still use Vista software, so is this the end of Vista upgrades? I tried to download upgrades for my system, and they would not load. What can I do when I get home and try again? Thank you.

When I logged on yesterday I was able to access everything fine. Logged Off. When I logged on again later I could only access my Yahoo Home Page, and continue to get email, but cannot open any other website. This is at my home and I am writing from work. What is wrong? I still use Vista software, so is this the end of Vista upgrades? I tried to download upgrades for my system, and they would not load. What can I do when I get home and try again? Thank you.

被采纳的解决方案

Try to reset (power on/off) the router.

定位到答案原位置 👍 1

所有回复 (2)

more options

选择的解决方案

Try to reset (power on/off) the router.

由cor-el于修改

more options

What happens when you try to access other sites? For example, do you get a specific error page (e.g., server not found, page not found), or a blank page, or just nothing?

Do your bookmarks still work?

Does a direct link separate from Yahoo search results (e.g., https://www.mozilla.org/) work?


By the way, what version of Firefox do you have on your Vista computer? It should be the Extended Support Release of Firefox 52. Other recent releases are not compatible with Vista.

If you can open the Troubleshooting Information page, that information should be provided in the first table there. Either:

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

"Channel" will reference "esr".

If you want to take home an installer for that release "just in case" you can download it from the following page:

https://www.mozilla.org/firefox/organizations/all/

Please choose the regular Windows version (32-bit) for maximum compatibility unless you've already been using the 64-bit version.