为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Error: wrong user name or password when setting up new e-mail account

  • 3 个回答
  • 2 人有此问题
  • 10 次查看
  • 最后回复者为 christ1

more options

I already have three e-mails set up. When I tried to add a Hotmail, GMX and gmail e-mail account the same thing happened. The set-up wizard seems to find the account and when I select "done" I get an error message "User name or password invalid" and "Configuration could not be verified - Is the user name or password wrong?" I have checked several times that I type the correct details for user name and password. I also know that these are correct since I can use them to access the e-mail account using a browser with the same details. Can anyone help please?

I already have three e-mails set up. When I tried to add a Hotmail, GMX and gmail e-mail account the same thing happened. The set-up wizard seems to find the account and when I select "done" I get an error message "User name or password invalid" and "Configuration could not be verified - Is the user name or password wrong?" I have checked several times that I type the correct details for user name and password. I also know that these are correct since I can use them to access the e-mail account using a browser with the same details. Can anyone help please?

所有回复 (3)

more options

You may have a firewall, or other security software that is preventing a successful connection to the server to confirm your login.

more options

Thanks

I use Windows Defender. I don't know what has changed to cause this to happen (I have three e-mail accounts successfully added to TB and working perfectly). What do I need to do to Defender to fix the problem and will this make my PC more vulnerable?

more options