Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

When I go to my gmail everything is askew. I've tried refreshing but nothing helps and words are cut off within their boxes or not positioned correctly.

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 mattcamp

more options

I've looked at my gmail through Safari and everything looks fine so it's definitely firefox. I tried downloading the newest version on my computer and refreshed but nothing changed and the 'compose' box is half chopped off and when I write an email the recipient's email address is chopped off. The boxes that say Primary, Social and Promotions is also chopped off at the bottom of the words.

I've looked at my gmail through Safari and everything looks fine so it's definitely firefox. I tried downloading the newest version on my computer and refreshed but nothing changed and the 'compose' box is half chopped off and when I write an email the recipient's email address is chopped off. The boxes that say Primary, Social and Promotions is also chopped off at the bottom of the words.

所有回复 (1)

more options

Have you checked the Content settings under Preferences?

Maybe you have selected a font that's too large and you chose to apply it to all sites.

If so, make sure the highlighted option you see in the attached screenshot is selected.

If that doesn't help, refresh Firefox.


Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.