Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefox not generating crash reports

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Question2

Question2
Question2
more options

Since today, Firefox has been crashing to desktop with no error message, just a CTD. Firefox does not generate crash reports for this (no relevant ones in about:crashes).

Any idea why firefox is not generating crash reports or how to make it generate crash reports? I do have crash reports turned on in options.

The crashes occur randomly and even when i have firefox idle and not using anything. I was using Firefox 55 beta when it started, tried updating to 56 beta, no luck.

These crashes are exactly the same ones as i experienced when i updated to Firefox 54 a while back, and stopped when I downgraded to Firefox 52 ESR. CTDs with no error message and no crash report generated.

Please dont tell me to test on a new profile, im trying to get firefox to generate a crash report with this profile.

Since today, Firefox has been crashing to desktop with no error message, just a CTD. Firefox does not generate crash reports for this (no relevant ones in about:crashes). Any idea why firefox is not generating crash reports or how to make it generate crash reports? I do have crash reports turned on in options. The crashes occur randomly and even when i have firefox idle and not using anything. I was using Firefox 55 beta when it started, tried updating to 56 beta, no luck. These crashes are exactly the same ones as i experienced when i updated to Firefox 54 a while back, and stopped when I downgraded to Firefox 52 ESR. CTDs with no error message and no crash report generated. Please dont tell me to test on a new profile, im trying to get firefox to generate a crash report with this profile.

所有回复 (1)

Question2
Question2 提问者
more options

Event viewer shows event 1000 application error :

Faulting application name: firefox.exe, version: 56.0.0.6436, time stamp: 0x59931079 Faulting module name: nvd3d9wrapx.dll, version: 22.21.13.8528, time stamp: 0x598b835f Exception code: 0xc0000005 Fault offset: 0x00000000000028bb Faulting process id: 0xbb0 Faulting application start time: 0x01d317be057ea3a9 Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Program Files\NVIDIA Corporation\CoProcManager\nvd3d9wrapx.dll Report Id: 57413e6d-83b9-11e7-8296-7c11be384500

I have already set firefox to use my integrated card so not sure why a nvidia .dll would be involved. And GPU-Z confirms that firefox isnt using my nvidia card at all.

由Question2于修改