为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Newest FireFox update is causing problems with flash connecting my cam via websites

  • 6 个回答
  • 1 人有此问题
  • 7 次查看
  • 最后回复者为 FredMcD

more options

I downloaded the newest version of Firefox today. After the update I noticed that on webpages where I would like to broadcast myself, after I permit flash access, that it won't connect my webcam. The typical box pops up, but it's all white. It started as soon as the newest update happened. I did a system restore because I did some changes and thought it may have affected it. It did "fix" the problem, but as soon as firefox updated again, the issue started. Which leads me to believe it was the newest update. Any help

I downloaded the newest version of Firefox today. After the update I noticed that on webpages where I would like to broadcast myself, after I permit flash access, that it won't connect my webcam. The typical box pops up, but it's all white. It started as soon as the newest update happened. I did a system restore because I did some changes and thought it may have affected it. It did "fix" the problem, but as soon as firefox updated again, the issue started. Which leads me to believe it was the newest update. Any help

所有回复 (6)

more options

Oh. Here's a picture of what I mean.

more options

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 55.0.3


Your System Details shows;

Installed Plug-ins

Shockwave Flash 21.0 r0 Shockwave Flash 26.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version 26.0.0.151

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>


See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

So I tried deleting the files in the folder C:\Windows\system32\Macromed\Flash.. but it says I need permission from TrustedInstaller to make changes.. Though it's for the activex.vch...

more options

Did you try the Flash uninstaller links I posted?


https://www.bing.com/search?q=TrustedInstaller&pc=MOZI&form=MOZSBR What is TrustedInstaller.exe ?

more options

I did. I was trying to follow the rest of the instructions on the uninstaller.. but I can't do anything else about it. Guess I'll just reinstall the Flash and hope that other people report it and they get a fix for it.

more options

Did you check the TrustedInstaller link I posted? Tried to remove it?