为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

FIREFOX 56.0 prints completely blank pages on any printer

  • 3 个回答
  • 7 人有此问题
  • 7 次查看
  • 最后回复者为 mattcamp

more options

About an hour ago I received a message that a new version 56.0 was available for update. I installed the new version.

Everything seemed OK until I tried to print from some web pages. It gives no error messages but the print previews and print output is completely blank. This happens on 2 different printers. An EPSON WF-3620 an an HP OFFICEJET 8610.

I can login to my CHROME browser and print to both of these printers with no problems at all.

I need help as soon as possible on how to fix this problem

About an hour ago I received a message that a new version 56.0 was available for update. I installed the new version. Everything seemed OK until I tried to print from some web pages. It gives no error messages but the print previews and print output is completely blank. This happens on 2 different printers. An EPSON WF-3620 an an HP OFFICEJET 8610. I can login to my CHROME browser and print to both of these printers with no problems at all. I need help as soon as possible on how to fix this problem

所有回复 (3)

more options
more options

The problem was solved by resetting printer margins in prefs.js. Something in the latest Firefox must have caused the problem. I have no idea how these strange values were set. I changed all of them to 0.5 and everything now seems to be OK.


.print_margin_bottom", "-1491308.125"); .print_margin_left", "0.300000011920929"); .print_margin_right", "0"); .print_margin_top", "-1491308.125");

more options

Good, glad you solved it.

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.