为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

how do i change the login for firefox

  • 3 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 cor-el

more options

I had to have my computer cleaned out and start over. When I installed firefox I mistakenly used a different email address as the username. I've uninstalled firefox twice and re-installed in an attempt to login with the correct email address. It keeps re-installing and showing up with the wrong email. I'm trying to get to the correct login so that I can re-create the toolbar with all my bookmarks by using Sync. I'm not tech savvy, so any answer needs to be simple, straightforward and step by step. Thanks

I had to have my computer cleaned out and start over. When I installed firefox I mistakenly used a different email address as the username. I've uninstalled firefox twice and re-installed in an attempt to login with the correct email address. It keeps re-installing and showing up with the wrong email. I'm trying to get to the correct login so that I can re-create the toolbar with all my bookmarks by using Sync. I'm not tech savvy, so any answer needs to be simple, straightforward and step by step. Thanks

被采纳的解决方案

The point of what I wrote above is to cleanup some files in the Firefox profile folder that store some Sync related data. This will only work when Firefox is closed. So you first need to use the button on the on the "Help -> Troubleshooting Information" (about:support) page to go to the Firefox profile folder. Then you need to close Firefox. When Firefox has been closed then you can remove the above mentioned file(s) and folder(s).

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

定位到答案原位置 👍 1

所有回复 (3)

more options

Delete the signedInUser.json file in the Firefox profile folder and delete the Weave folder (Sync was formerly named Weave) with Firefox closed. Remove an existing chrome://FirefoxAccounts entry in the Firefox Password Manager.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

Thanks very much for your reply. Being very non-techy, could I ask, do I re-install Firefox with the erroneous email I mentioned, and then proceed with the recommended solution? And, if so, how do I get into Firefox with it closed?

more options

选择的解决方案

The point of what I wrote above is to cleanup some files in the Firefox profile folder that store some Sync related data. This will only work when Firefox is closed. So you first need to use the button on the on the "Help -> Troubleshooting Information" (about:support) page to go to the Firefox profile folder. Then you need to close Firefox. When Firefox has been closed then you can remove the above mentioned file(s) and folder(s).

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.