为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Pandora and Spotify no longer play after upgrading to FF Quantum

  • 4 个回答
  • 4 人有此问题
  • 4 次查看
  • 最后回复者为 MikeFace

more options

My System: Dell Laptop running Win10 Pro Version 1709.

After updating from the previous version of FF to Quantum, Pandora and Spotify stall and do not play any audio. Both websites load up until its time to play, then nothing happens.

Both Pandora and Spotify used to play in the previous version of FF without any problems. Both currently play without any problems in Chrome Version 62.0.3202.94 (Official Build) (64-bit), and MS Edge Microsoft Edge 41.16299.15.0 (Microsoft EdgeHTML 16.16299).

"Most" other audio/video sources like YouTube, Xfinity, web radio stations, etc. play without any problems in FF Quantum.

Shockwave Flash Add-on is up to date with version 27.0.0.187

Can someone help me get Pandora and Spotify to work again?

Thanks in advance

My System: Dell Laptop running Win10 Pro Version 1709. After updating from the previous version of FF to Quantum, Pandora and Spotify stall and do not play any audio. Both websites load up until its time to play, then nothing happens. Both Pandora and Spotify used to play in the previous version of FF without any problems. Both currently play without any problems in Chrome Version 62.0.3202.94 (Official Build) (64-bit), and MS Edge Microsoft Edge 41.16299.15.0 (Microsoft EdgeHTML 16.16299). "Most" other audio/video sources like YouTube, Xfinity, web radio stations, etc. play without any problems in FF Quantum. Shockwave Flash Add-on is up to date with version 27.0.0.187 Can someone help me get Pandora and Spotify to work again? Thanks in advance

所有回复 (4)

more options

I'm having the exact same issue with the same OS version.

This is also happening on my Mac running Sierra.

They either will not load or report errors when attempting to log in. They do not work in safe mode. I have to use other browsers to use these sites.

由MikeFace于修改

more options

I have a "solution of sorts" for both Pandora and Spotify.

Instead of trying to access them from Firefox Quantum, download their free Desktop Apps - That worked for me.

The Pandora Desktop App is available from the Microsoft Store. After installing it, I logged in, and all my stations, etc. were there - no problems.

The Spotify Desktop App is available from a link in the lower left corner of the Spotify "Web Player" (the one that never fully loads in FF) and is marked "Install App." After installing it, I logged in, and there were no problems.

In some ways, using them as Desktop Apps might have an advantage, as there should be less chance of any audio glitches.

more options

Well.... You could use a different browser too but the point is that it doesn't work with Quantum.

Should it work with Quantum? Yes.

more options

Submitted a bug report.