We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefox Quantum not connecting.

  • 1 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 Tonnes

EJH67
EJH67
more options

I just downloaded Quantum to replace standard Firefox on my laptop. The new version opens with all my historical tabs but will not connect to the internet. My computer shows a strong connection to my resident WiFi network and I can readily connect via Explorer.

I am sending this help request via my sparate LG pad.

I just downloaded Quantum to replace standard Firefox on my laptop. The new version opens with all my historical tabs but will not connect to the internet. My computer shows a strong connection to my resident WiFi network and I can readily connect via Explorer. I am sending this help request via my sparate LG pad.

所有回复 (1)

Tonnes
Tonnes
  • Locale Leader
more options

In case you had to perform a Refresh, can you check your Connection settings in Firefox and make sure No proxy is selected, or the System proxy settings (that are chosen by default by Firefox) are set properly?

There may be a cache issue involved too. Please see the Server Not Found - Troubleshoot connection problems article for that and other guidelines and report back.