Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Why can't I use Firefox?

  • 2 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 philipp

more options

Every time I open Firefox I get the following error message: Application Error, The exception Breakpoint, A Breakpoint has been reached., (0x80000003) occured in the application at location 0xe3604b9e., Click on OK to terminate the program.

I'm located in China and trying to run the English version.

Every time I open Firefox I get the following error message: Application Error, The exception Breakpoint, A Breakpoint has been reached., (0x80000003) occured in the application at location 0xe3604b9e., Click on OK to terminate the program. I'm located in China and trying to run the English version.

所有回复 (2)

more options

Up Date your Video Card Drivers. Is the usual solution. Give that a try.

Please let us know if this solved your issue or if need further assistance.

more options

hi, in case this is crashing on an older lenovo notebook, please see if the 32bit version of firefox available fromhttps://www.mozilla.org/en-US/firefox/all/ works better for you.