为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

FF 57.0.1 does not uninstall FF 57.0

  • 4 个回答
  • 2 人有此问题
  • 4 次查看
  • 最后回复者为 sg08234

more options

When installiing FF 57.0.1: FF 57.0 stays installed (Program and functions - Windows 7 Pro 64 Bit)

What to do (for plenty of clients)?

Thanks - Michael

When installiing FF 57.0.1: FF 57.0 stays installed (Program and functions - Windows 7 Pro 64 Bit) What to do (for plenty of clients)? Thanks - Michael

被采纳的解决方案

Did you confirm that there are actually two Firefox versions installed on the hard drive and that this isn't a problem with the Windows Registry where the updater failed to remove/update the previous version, but merely added a new entry?

The updater would normally always replace the previous Firefox version, but there might be a switch from 32-bit to 64-bit in some cases and a new full version would be installed.

  • (64-bit Firefox) "C:\Program Files\Mozilla Firefox\"
  • (32-bit Firefox) "C:\Program Files (x86)\Mozilla Firefox\"
定位到答案原位置 👍 2

所有回复 (4)

more options

Have you tried uninstalling 57.0? Remember to backup your firefox backup folder C:\Users\(yournamehere)\AppData\Local\Mozilla and also C:\Users\(yournamehere)\AppData\Roaming\Mozilla just incase.

If you have tried, what else have you tried? What version of windows are you using? What are your computer specs?

more options

Yes I can manually deinstall 57.0 - But this is not a pleasure for appr. 100 clients.

I install FF 57.0.1 via GPO (Server 2012) on Windows 7 Pro clients (no special specs) using the Firefox Setup 57.0.1.exe from Firefox.

Thanks - Michael

more options

选择的解决方案

Did you confirm that there are actually two Firefox versions installed on the hard drive and that this isn't a problem with the Windows Registry where the updater failed to remove/update the previous version, but merely added a new entry?

The updater would normally always replace the previous Firefox version, but there might be a switch from 32-bit to 64-bit in some cases and a new full version would be installed.

  • (64-bit Firefox) "C:\Program Files\Mozilla Firefox\"
  • (32-bit Firefox) "C:\Program Files (x86)\Mozilla Firefox\"
more options

Thanks for your support! Case may be closed.

Michael