Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Windows 10 did major upgrade now Thunderbird can't find profile

  • 1 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 Wayne Mery

more options

Windows 10 did a major upgrade yesterday which took all morning. All shortcuts had disappeared from desktop & taskbar. Found Thunderbird, opened it to find a brand new TB with no knowledge us; emails, addresses etc. How do I reverse this process? I also found no System Restore Points after this upgrade!

Windows 10 did a major upgrade yesterday which took all morning. All shortcuts had disappeared from desktop & taskbar. Found Thunderbird, opened it to find a brand new TB with no knowledge us; emails, addresses etc. How do I reverse this process? I also found no System Restore Points after this upgrade!

所有回复 (1)

more options

That's nasty. Does http://kb.mozillazine.org/Recovering_a_missing_profile help? And did you find out what happened?