为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

missing local folders on some accounts, NOT a subscription issue

  • 1 个回答
  • 1 人有此问题
  • 8 次查看
  • 最后回复者为 Toad-Hall

thriftday
thriftday
more options

have installed and reinstalled this to no avail, I have had tbird on my computer for years and just put it on my wifes pc, she has 3 accounts in gmail on my computer ALL 5 accounts have inbox,drafts,sent,trash,and junk, Then all the gmail folders underneath,this was the way it was since installation with no interaction from me (and I think the way it should be) on hers account 1 has all the "normal" folders, see the picture account 2 has inbox, with a non movable drafts and junk folder that is below all the gmail folders. account 3 has inbox with a non movable junk folder that is below all the gmail folders. all of her accounts have gmail folders minimized to avoid clutter, 

I just want the other two accounts to look like the first one!!

my question is where are the other folders, All settings on Gmail are the same for each account, and ALL local settings are the same. All folders are subscribed to on all accounts, but some of the missing folders ie "sent" are not available in the subscription list for all accounts. and why cant I reorder the folders??? it wont attach the jpeg here either, sorry

have installed and reinstalled this to no avail, I have had tbird on my computer for years and just put it on my wifes pc, she has 3 accounts in gmail on my computer ALL 5 accounts have inbox,drafts,sent,trash,and junk, Then all the gmail folders underneath,this was the way it was since installation with no interaction from me (and I think the way it should be) on hers account 1 has all the "normal" folders, see the picture account 2 has inbox, with a non movable drafts and junk folder that is below all the gmail folders. account 3 has inbox with a non movable junk folder that is below all the gmail folders. all of her accounts have gmail folders minimized to avoid clutter, I just want the other two accounts to look like the first one!! my question is where are the other folders, All settings on Gmail are the same for each account, and ALL local settings are the same. All folders are subscribed to on all accounts, but some of the missing folders ie "sent" are not available in the subscription list for all accounts. and why cant I reorder the folders??? it wont attach the jpeg here either, sorry

所有回复 (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Please retry posting that image. I agree, sometimes it can take more than one go. Sometimes I've had to click on the x to remove the failed attempt and retry. In the end it does work.

RE: ALL 5 accounts have inbox,drafts,sent,trash,and junk, which implies you have set up as pop mail account because gmail call sent 'Sent Mail' not 'Sent' and only Thunderbird uses 'Junk' and gmail use 'Spam' and my gmail uses 'Bin' not Trash. But then you are talking about 'subscribing' which implies IMAP. So, the info is a bit confusing.

I've added an image showing my imap gmail mail account folders in Folder pane. I've also added an image showing my gmail IMAP 'Server Settings'.

Make sure you have this setting: 'Menu icon' > 'Folders' > 'All'

Please post the following: In Thunderbird. 'Menu icon' > 'Help' > 'Troubleshooting Information' click on 'Copy text to clipboard' button In this forum's 'Post a Reply' text box, right click and select 'Paste' Remove all info on fonts and printers, but nothing else.