为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

why is ESR 52.5 no longer playing videos?

  • 4 个回答
  • 2 人有此问题
  • 2 次查看
  • 最后回复者为 CallyCat

more options

As of a couple of days ago, I can no longer play videos on any website. I am using esr 52.5 (not 52.0 as the guestimate details suggest). Nothing was changed since before this started (or should I stay stopped?).

Videos work fine on all websites using safari.

If I update to 52.6, will that solve the problem?

As of a couple of days ago, I can no longer play videos on any website. I am using esr 52.5 (not 52.0 as the guestimate details suggest). Nothing was changed since before this started (or should I stay stopped?). Videos work fine on all websites using safari. If I update to 52.6, will that solve the problem?

所有回复 (4)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Thank you, FredMcD. I did as you suggested and there was a slight improvement when playing in safe mode, in that there was still a lot of buffering before it started to play. But then the video would, stop, play, stop, play, etc.

I also checked the status of flash player and it appears to be up to date.

more options

What kind of issues do you have playing media files?

You can check the Web Console for media related messages if there are problems on a website.

more options

This happens on every website I've gone to that had a video.

The video is black. A whites circle in the middle of where the video should be just spins like its buffering. In regular mode, the video never starts. In safe mode, it buffers for about 10-20 seconds, then starts, stops, starts, stops, etc. I've cleared cache/cookies. I've shut down and restarted the mac.

i.e. when I try to navigate sites like facebook, I get a multi-colored wheel that just spins and spins. (Even when the wheel finally stops spinning, facebook no longer functions properly in firefox.) This happens on websites I've been using for years with firefox. Websites haven't functioned as well in Firefox as they do in safari for a long time now.

BUT the reasons I still try to use firefox are because it allows me better cookie control than safari does and there's no add-on like lazarus for firefox or safari.

I was hoping that someone could tell me if updating to 52.6 would help. It seems that every time I update firefox, something that used to work doesn't. And it just keeps getting slower and slower.

Here's what was in the web console. I have no clue what it means.


         Font-Check :: Error while reading from sessionStorage DOMException [SecurityError: "The operation is insecure."

code: 18 nsresult: 0x80530012 location: https://cdn.mdn.mozilla.net/static/build/js/font-check.713e9d01025c.js:1] font-check.713e9d01025c.js:1:489 Font-Check :: Error while reading from sessionStorage DOMException [SecurityError: "The operation is insecure." code: 18 nsresult: 0x80530012 location: https://cdn.mdn.mozilla.net/static/build/js/font-check.713e9d01025c.js:1] font-check.713e9d01025c.js:1:489 SecurityError: The operation is insecure. main.226517b2a7dc.js:5 Fonts.js :: Error while reading from sessionStorage DOMException [SecurityError: "The operation is insecure." code: 18 nsresult: 0x80530012 location: https://cdn.mdn.mozilla.net/static/build/js/main.226517b2a7dc.js:5] main.226517b2a7dc.js:5:30932 Fonts.js :: Error while reading from sessionStorage DOMException [SecurityError: "The operation is insecure." code: 18 nsresult: 0x80530012 location: https://cdn.mdn.mozilla.net/static/build/js/main.226517b2a7dc.js:5]