为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox suspends/hung while openning new tab - Quantum v58.02

  • 9 个回答
  • 6 人有此问题
  • 3 次查看
  • 最后回复者为 FredMcD

more options

Hi Firefox keeps on suspending when switching between different tabs (already opened or new tabs). When the FF is hang I can do nothing in the FF, but I can operate on the Windows (8.1) without issues.

I have already tried: - Put new Firefox portable - the same issue - Close other tabs - Disable EMET for Firefox - Prevent accessibility services from accessing your browser set to True - Security.sandbox.content.level set to 2 - Disable add-ons plugins and start in safe mode

Nothing of above helps. I would appreciate If you could provide the solution. I attached Troubleshooting information.

Hi Firefox keeps on suspending when switching between different tabs (already opened or new tabs). When the FF is hang I can do nothing in the FF, but I can operate on the Windows (8.1) without issues. I have already tried: - Put new Firefox portable - the same issue - Close other tabs - Disable EMET for Firefox - Prevent accessibility services from accessing your browser set to True - Security.sandbox.content.level set to 2 - Disable add-ons plugins and start in safe mode Nothing of above helps. I would appreciate If you could provide the solution. I attached Troubleshooting information.

由essential于修改

所有回复 (9)

more options

Today I have reinstalled Firefox (Desktop version - installation / non-portable version) and removed all Mozilla folders from Roaming, Local. It works better. However it still crashes. Any ideas?

由essential于修改

more options

Crashing or hanging?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

more options

You are right. I was mistaken. Firefox gets hung (not crash) Nevertheless, I opened "about:crashes" and nothing seen as expected. Any other ideas?:)

more options
more options

Hi, I suspect that something is wrong with the portable version. After the reinstallation to non-portable, I had it suspended only once. So far it is stable long time, around 16 hours with one restart of computer. I have been using FF normally without safe mode. If it occurs I'll try your recommendations. Thank you!

由essential于修改

more options

Unfortunately I have again the issue on the desktop version recently installed. It also appears in -safe-mode. I've notice that freeze takes 5-30 seconds since opening the tab using ctrl+t and after this 5-30 seconds I can operate FF normally till next opening tab with the shortcut.

When I use "+" icon on the right upper corner, I haven't noticed this and similarly no issue when opening link in new tab (pressing ctrl)

I have the similar issue on another laptops with different system (Windows 10) and firewall (Defender).

Any ideas?

由essential于修改

more options

Many have reported issues using the 64bit Firefox. Install the 32bit version from; Download Firefox For All languages And Systems {web link}

more options

I've launched 32b version and at beginning it was working fine. However, after few days it began to hung.

And the same it always hung when new tab is being opened using either ctrl+t or "+" icon upper right corner.

But it do not suspend when I click on links with option to open in new tab.

Would it possible to report this issue to developers, may be they could help?

由essential于修改

more options

I called for more help. If nothing works, a bug report will be filed.