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Firefox crashes

  • 2 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 FredMcD

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Hello! I just bought a refurbished computer, came with Firefox already installed. I just started using it, but my tabs are crashing pretty frequently. It seems to happen to any tab I open, but most frequently with Twitch.tv (although that could just be because that's the one I'm most often trying to re-open). My last crash ID was bp-ce34b13d-ebc8-45a5-8c28-f0a231180307, but a few more are: bp-a4eda4a1-0414-4f6e-9474-96de01180307 bp-90aa9393-2889-4a0c-938d-df9181180307 bp-0ce573be-63e3-48b2-a036-765841180307 I'm not the most technically-minded individual when it comes to this stuff, so any help would be appreciated! Thank you!

Edit: The computer itself is constantly crashing now, so I'm taking it back tomorrow for a refund. So there's no need to answer this one. Feel free to delete it.

Hello! I just bought a refurbished computer, came with Firefox already installed. I just started using it, but my tabs are crashing pretty frequently. It seems to happen to any tab I open, but most frequently with Twitch.tv (although that could just be because that's the one I'm most often trying to re-open). My last crash ID was bp-ce34b13d-ebc8-45a5-8c28-f0a231180307, but a few more are: bp-a4eda4a1-0414-4f6e-9474-96de01180307 bp-90aa9393-2889-4a0c-938d-df9181180307 bp-0ce573be-63e3-48b2-a036-765841180307 I'm not the most technically-minded individual when it comes to this stuff, so any help would be appreciated! Thank you! Edit: The computer itself is constantly crashing now, so I'm taking it back tomorrow for a refund. So there's no need to answer this one. Feel free to delete it.

由osiran.reno于修改

被采纳的解决方案

Could you please come back and Mark this as Solved with you as the Solution. Thank You.

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选择的解决方案

Could you please come back and Mark this as Solved with you as the Solution. Thank You.

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I don't think the questioner can mark their own question as Solved.

osiran.reno As to the computer, you may need to re-install the system.

Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93