为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Why do you think people like having their saved book marks trashed and all their passwords and automatic log ins to be destroyed because of your useless updates

  • 3 个回答
  • 1 人有此问题
  • 13 次查看
  • 最后回复者为 Shadow110

more options

All my saved passwords and logins destroyed

All my saved bookmarks are destroyed - I have lost access to everything book marked because you think it is a good idea to trash them - I have lost months of saved searches including property searches.

Before you trash peoples internet experience you should ask permission to make updates and explain what will be lost.

Why do Mozilla development teams think it is a good idea to make modifications that erase book marks as well as website addresses and logins.

Why do Mozilla Development teams think users have nothing better to do than duplicate years of search history and research because they have a total disregard for users needs.

All my saved passwords and logins destroyed All my saved bookmarks are destroyed - I have lost access to everything book marked because you think it is a good idea to trash them - I have lost months of saved searches including property searches. Before you trash peoples internet experience you should ask permission to make updates and explain what will be lost. Why do Mozilla development teams think it is a good idea to make modifications that erase book marks as well as website addresses and logins. Why do Mozilla Development teams think users have nothing better to do than duplicate years of search history and research because they have a total disregard for users needs.

所有回复 (3)

more options

Hi, sorry have had a issue with a corrupt Profile during the update which was for security and fixes. You still need to update to version 59.0.2 by the information sent.

Unfortunately Support Volunteers can't make changes to Firefox or ask the Mozilla development teams. To submit suggestions for new or changed features, may I suggest: Feedback: https://qsurvey.mozilla.com/s3/FirefoxInput/

As per all computers or programs it is standard to backup:

If you have on your desktop a folder called OldFirefoxProfile it is possible there is still information in it that is recoverable. Also please check here and see if your old Profile is still there :

If there is we can possibly help you.

Please let us know if this solved your issue or if need further assistance.

more options

There is no such folder saved to my PC.

The question is what right have mozilla developers have to trash bookmarks that have made over months and years of research

more options

julianpmt said

There is no such folder saved to my PC. The question is what right have mozilla developers have to trash bookmarks that have made over months and years of research

Again : Unfortunately Support Volunteers can't make changes to Firefox or ask the Mozilla development teams.

As per all computers or programs it is standard to backup:

Also please check here and see if your old Profile is still there :

If there is we can possibly help you.