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Firefox crashes

  • 2 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 mbeeler

mbeeler
mbeeler
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Hi there,

Firefox crashes constantly when I start it up. It won't open at all. Here is the Crash ID:

bp-9909dcc2-e3d2-4946-8b93-619140180525

Can anyone help me please to resolve this problem?

Thanks, Marieke

Hi there, Firefox crashes constantly when I start it up. It won't open at all. Here is the Crash ID: bp-9909dcc2-e3d2-4946-8b93-619140180525 Can anyone help me please to resolve this problem? Thanks, Marieke

被采纳的解决方案

hi Marieke, does it help when you download and install the latest version of firefox from https://www.mozilla.org/firefox/all/ ?

How to download and install Firefox on Mac

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所有回复 (2)

philipp
philipp
  • Moderator
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选择的解决方案

hi Marieke, does it help when you download and install the latest version of firefox from https://www.mozilla.org/firefox/all/ ?

How to download and install Firefox on Mac

mbeeler
mbeeler 提问者
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Hi Philipp,

Tank you so much for the help. Yes, that helped and fixed the problem. Really appreciate it.

Marieke