Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How do I display my BBVA Compass Bank Account ?

  • 9 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 bstockto

more options

I am able to login to my BBVA Compass Bank Account, but I cannot display any information about my account. I contacted BBVA Compass Bank for support and they indicated several other people had complained about the same problem. Please help.

I am able to login to my BBVA Compass Bank Account, but I cannot display any information about my account. I contacted BBVA Compass Bank for support and they indicated several other people had complained about the same problem. Please help.

所有回复 (9)

more options

I am using the most recent version of Firefox version 60.0.1 (64-bit) .

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

You see the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.

  • click the shield icon for more detail and possibly disable the protection
  • check the Web Console for more detail about what content is blocked by Tracking Protection
  • "3-bar" menu button or Tools -> Web Developer

See also:

more options

This has never happened before and I have always used Ghostery and Ublock origin.

more options

bstockto said

This has never happened before and I have always used Ghostery and Ublock origin.

So did you try what cor-el suggested ?

more options

I will try again on Tuesday when I can be sure that I will have support from BBVA Compass.

more options

Ok I tried what cor-el suggested and temporarily disabled ublock origin and ghostery. That worked. Thanks for your help.

more options

Not sure if I am qualified to post this link, but maybe Firefox and possibly BBVA were trying to help me by preventing my session from being hijacked. Oh well here's the link:

 https://www.theregister.co.uk/2017/10/17/ublock_origin_csp_reports/
more options

Hi, yes is fine to post links to question or solution related information. The Register is a good place, browse it daily. Article is from 17 Oct 2017 so I would think someone had to make changes as Nov 14th version 57 came out and all things that Extensions could do in the past where changed.

I would think cor-el wanted it turned off to see if it was interfering with your login by blocking the banks reply or window. Which Seemed to be the issue as per previous message. Great, hope no problems now.

  • Please select the answer that solves the problem.

This will help other users with similar problems find the solution more easily.

more options

Yes, the suggestion from cor-el to

"click the shield icon for more detail and possibly disable the protection"

Worked

Since I also had ghostery installed I had to click on the ghost icon and temporarily pause protection.

Thanks to everyone for their help.