为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

bookmarks do not sync across devices

  • 4 个回答
  • 1 人有此问题
  • 12 次查看
  • 最后回复者为 Tonnes

more options

Firefox no longer seems to be syncing my bookmarks among devices. In particular, the bookmarks I add on my work iMac do not sync to my android phone or my home macbook pro. I have done the following things to attempt to get things working:

1. Turned off firefox sync on all devices and then back on. 2. Deleted my firefox sync account and recreated it. 3. Deleted and reinstalled firefox on both my android phone and my macbook pro

I have also gone to about:sync-log and see that I seem to have lots of sync errors. I've attached a screenshot of the sync-log screen. I can't seem to attach the txt file of the latest error log, so I'm attaching two screen shots of it as well.

If anyone can help me out, I'd certainly appreciate it!

Edit: Here's a pastebin link of the error log: https://pastebin.mozilla.org/9086433

Firefox no longer seems to be syncing my bookmarks among devices. In particular, the bookmarks I add on my work iMac do not sync to my android phone or my home macbook pro. I have done the following things to attempt to get things working: 1. Turned off firefox sync on all devices and then back on. 2. Deleted my firefox sync account and recreated it. 3. Deleted and reinstalled firefox on both my android phone and my macbook pro I have also gone to about:sync-log and see that I seem to have lots of sync errors. I've attached a screenshot of the sync-log screen. I can't seem to attach the txt file of the latest error log, so I'm attaching two screen shots of it as well. If anyone can help me out, I'd certainly appreciate it! Edit: Here's a pastebin link of the error log: https://pastebin.mozilla.org/9086433
已附加屏幕截图

由hartfordmove于修改

被采纳的解决方案

Thanks for the help. I deleted the places.sqlite files, which did not seem to help. But following your links, I saw that sometimes it is necessary to also delete the bookmarkbackups .json files. This gets rid of all of your bookmarks, but I had a saved copy, so I was able to import them back, and now sync seems to be up and running.


Tonnes said

Perhaps an issue in your places database file (places.sqlite) on the work iMac prevents the bookmarks sync step. Check the integrity of the database by opening Help > Troubleshooting Information (about:support) and clicking Verify Integrity under Places Database. If you can’t manage to fix any errors reported there, move the places.sqlite and other places.* files outside of your profile folder when Firefox is closed in order to let it restore a recent bookmarks backup, then check its integrity too. Keep the original file as a backup, and test using one of the other backups until there is no issue if needed, then retry the Sync step. See this question for more info. Note that the add-on described there is not available for Quantum, but you shouldn’t need it. This bug could be related.
定位到答案原位置 👍 0

所有回复 (4)

more options

Perhaps an issue in your places database file (places.sqlite) on the work iMac prevents the bookmarks sync step.

Check the integrity of the database by opening Help > Troubleshooting Information (about:support) and clicking Verify Integrity under Places Database.

If you can’t manage to fix any errors reported there, move the places.sqlite and other places.* files outside of your profile folder when Firefox is closed in order to let it restore a recent bookmarks backup, then check its integrity too. Keep the original file as a backup, and test using one of the other backups until there is no issue if needed, then retry the Sync step.

See this question for more info. Note that the add-on described there is not available for Quantum, but you shouldn’t need it.

This bug could be related.

more options

选择的解决方案

Thanks for the help. I deleted the places.sqlite files, which did not seem to help. But following your links, I saw that sometimes it is necessary to also delete the bookmarkbackups .json files. This gets rid of all of your bookmarks, but I had a saved copy, so I was able to import them back, and now sync seems to be up and running.


Tonnes said

Perhaps an issue in your places database file (places.sqlite) on the work iMac prevents the bookmarks sync step. Check the integrity of the database by opening Help > Troubleshooting Information (about:support) and clicking Verify Integrity under Places Database. If you can’t manage to fix any errors reported there, move the places.sqlite and other places.* files outside of your profile folder when Firefox is closed in order to let it restore a recent bookmarks backup, then check its integrity too. Keep the original file as a backup, and test using one of the other backups until there is no issue if needed, then retry the Sync step. See this question for more info. Note that the add-on described there is not available for Quantum, but you shouldn’t need it. This bug could be related.
more options

Hi,Glad to hear that your problem has been resolved. If you haven't already,

  • Please select the answer that solves the problem

This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.

more options

hartfordmove said

I deleted the places.sqlite files, which did not seem to help. But following your links, I saw that sometimes it is necessary to also delete the bookmarkbackups .json files.

Right. I could have mentioned you may need to remove all backups but figured you would understand after checking the Integrity of any backups first in case they also showed corruption (if they did, since corruptions of any backups is likely), which may have been helpful info for developers. Exporting current bookmarks to a HTML file would be a first step to create one.