We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Original text not shown in lower pane of replies, but exists

  • 4 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Griffinit

more options

For one person I get email replies from, my original text is missing from the lower pane and just my email address displayed instead where it should be. I know they have included my original text. If I click select all for the lower pane, the original text is there highlighted as selected. Likewise, if I click "reply" on their email (ie. the reply from them), their email text plus my original text show up in the reply window, so clearly my original text is there all along, just not being displayed in the lower pane. Very odd.

This does not happen for anyone else I get emails from to the same account.

This person uses yahoo mail - I don't think that is relevant as I think it must be a Thunderbird issue, but open to any suggestions!

For one person I get email replies from, my original text is missing from the lower pane and just my email address displayed instead where it should be. I know they have included my original text. If I click select all for the lower pane, the original text is there highlighted as selected. Likewise, if I click "reply" on their email (ie. the reply from them), their email text plus my original text show up in the reply window, so clearly my original text is there all along, just not being displayed in the lower pane. Very odd. This does not happen for anyone else I get emails from to the same account. This person uses yahoo mail - I don't think that is relevant as I think it must be a Thunderbird issue, but open to any suggestions!

被采纳的解决方案

Solution

Options->Display->Print Text Messages->When displaying quoted plain text messages-> Colour

Somehow the colour had been set to white so because the original text in a reply is defined as quoted plain text , it was invisible.

Change colour to black (or any colour except white).

定位到答案原位置 👍 0

所有回复 (4)

more options

Solved it.

Not completely but basic work around.

Thunderbird->Options->Display Tab->Formatting->Fonts & Colours-> Colours....

Bottom of box. Change "Override the colours specified by the content with my selections above" from "Only with High Contrast Themes" to "Always".

The original text was white on a white background. Not exactly a high contrast theme. Hence it wasn't showing up. Sadly, set to "always" means I won't see other people's themes should they use high contrast colours different to mine. How, for this one sender, it ever gets set to white on white is still a mystery if anyone feels like solving it.

由Griffinit于修改

more options

Look to the sender, not the receiving mail client. You will probably find that they think they deleted reply text by changing the colour to white in the yahoo settings. Or they have changed it to white on a black background because that is what they prefer.

more options

Happening for other mail utilities, not just Yahoo, now.

Setting to always use black and white (my colours) so original text shows in replies, means other emails don't display properly.

This is starting to become a bigger problem than it appeared at first.

由Griffinit于修改

more options

选择的解决方案

Solution

Options->Display->Print Text Messages->When displaying quoted plain text messages-> Colour

Somehow the colour had been set to white so because the original text in a reply is defined as quoted plain text , it was invisible.

Change colour to black (or any colour except white).