Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I asked to retrieve my Username & pw but all I got was a "New sign-in to Firefox" auto-reply email. Do I have to make new Firefox accnt here for ea diff email?

  • 1 个回答
  • 1 人有此问题
  • 7 次查看
  • 最后回复者为 Shadow110

more options

I wanted to answer a question of a problem I had & solved in the past week but couldn't log-in & couldn't retrieve the log-in info in any emails from Firefox.... until I started asking this with a new account. So I have to make a new account every time I want to ask/answer something here from a different email account?

I wanted to answer a question of a problem I had & solved in the past week but couldn't log-in & couldn't retrieve the log-in info in any emails from Firefox.... until I started asking this with a new account. So I have to make a new account every time I want to ask/answer something here from a different email account?

所有回复 (1)

more options

Hi, usually you do not need to. As to why this happened I can not tell you as is not part of Firefox that Support works on. As Volunteers we are limited to trouble shooting the program only.