Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

access to firefox corrupted need my bookmarks

  • 4 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Shadow110

more options

The hard drive my firefox browser was on became corrupted and I can access nothing that was on it. I downloaded and installed firefox to another hard drive. None of the "restore" dates for my bookmarks will work. I think my back up file of the bookmarks was on the same hardrive that is corrupted. Is there any way to recover my bookmarks?

The hard drive my firefox browser was on became corrupted and I can access nothing that was on it. I downloaded and installed firefox to another hard drive. None of the "restore" dates for my bookmarks will work. I think my back up file of the bookmarks was on the same hardrive that is corrupted. Is there any way to recover my bookmarks?

所有回复 (4)

more options

Hi Brokennock, when you installed Firefox on the other hard drive, did you restore some data from the corrupted drive? Otherwise, I'm not sure where Firefox would have found any backups to display on the Restore menu.

Did you ever set up the Sync service in your Firefox before? While Sync is not reliable as a backup, it would be worth a try if you were using it.

more options

The System Details list shows an old Firefox 49 version.

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0

What Firefox version were you using before?

If you previously used a newer Firefox version (current is 61.0.1) then the files you try to use might not be compatible with this older release.

You can find the full version of the current Firefox release (61.0.1) in all languages and all operating systems here:

more options

My computer won't even recognize that the corrupt hard drive is there. So, no way to get anything from it. It is a portable hard drive, the compute repair guy said that the "partition" (or something to that effect, I'm not all that tech savvy) is missing or corrupted.

I have not been using "sync" but may try it after this.

I really don't remember which version of Firefox I had when things went wrong. I thought I had updated it fairly recently.

Thanks for the replys thusfar.

more options