为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

When trying to delete a suspicious e-mail it wouldn't delete but everything else in my inbox is gone. ?

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 ras4magicjack

more options

I never opened the e-mail, just checked delete. It was still there in the inbox. I looked in the trash and it was empty. When I went back to the inbox all my other e-mails were gone but, the offending e-mail was still there with a line through it. I tried deleting trash from my profile and it was still there. After several tries it appears to have finally gone; However, when I sent a test e-mail to another account it was returned as "Reason: Permanent Error" even though I received it in the account it was sent to. Virus and malware scans don't show anything but I'm nervous about using this account to send e-mail to others. Thanks for any insight anyone can offer.

I never opened the e-mail, just checked delete. It was still there in the inbox. I looked in the trash and it was empty. When I went back to the inbox all my other e-mails were gone but, the offending e-mail was still there with a line through it. I tried deleting trash from my profile and it was still there. After several tries it appears to have finally gone; However, when I sent a test e-mail to another account it was returned as "Reason: Permanent Error" even though I received it in the account it was sent to. Virus and malware scans don't show anything but I'm nervous about using this account to send e-mail to others. Thanks for any insight anyone can offer.

所有回复 (2)

more options

right click your account in the folder pane and select settings. In server settings for the account change the delete action to either move it or delete immediately. That you saw is with a strike through your setting is "Just mark it as deleted".

In the end however I do not think you actually have a problem

more options

Thanks Matt.

I do have it checked to "Just mark it as deleted" but, I've never seen one persist lined out. It is gone now anyway. My big concern is that all my saved e-mails were deleted instead of that one the first time I tried to delete it. Everything is gone and I can't get them back. Also, I haven't received a single new e-mail in the days since... very unusual.

Bob