为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I updated my version of firefox to 62.0 becuase I kept getting a message that my version was out of date and now I can no longer get into my outlook work email

more options

I have always been able to access my work email through outlook but ever since I updated to firefox 62.0 I cannot get in. when I try it just says "working" and looks like it's trying to load but never does, just keeps working.

I have always been able to access my work email through outlook but ever since I updated to firefox 62.0 I cannot get in. when I try it just says "working" and looks like it's trying to load but never does, just keeps working.

所有回复 (6)

more options

Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st:

then

more options

No, didn't work

more options

Another user mentioned a temporary problem with Office online but indicated it was fixed earlier today. Is yours still not working? If not, how far do you get? For example, does it let you log in, and then you get some kind of progress indicator (or lack of progress indicator) for the Inbox?

more options

It just stays on "working" but never opens

more options

The weird thing is that the same is happening on Internet Explorer but I am able to get in on Chrome. I would rather use firefox as all my bookmarks are there.

more options

Does it make any difference if you change the address between these: