为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I have changed servers and would like to change my e-mail address on sync so my old e-mail sync could be transfered to my new e-mail sync.

more options

I have lots of saved bookmarks and passwords in my old sync address and it won't let me upload them to my new address because it wants me to use old e-mail address to berify ownership and my old address was discontinued when I changed servers. It wouldn't let me just transfer e-mail sync. I had a crash and reloaded windows 7 and downloaded firefox but it wouldn't let me sync because I couldn't confirm my old e-mail address with old server, as that address was discontinued.

I have lots of saved bookmarks and passwords in my old sync address and it won't let me upload them to my new address because it wants me to use old e-mail address to berify ownership and my old address was discontinued when I changed servers. It wouldn't let me just transfer e-mail sync. I had a crash and reloaded windows 7 and downloaded firefox but it wouldn't let me sync because I couldn't confirm my old e-mail address with old server, as that address was discontinued.

被采纳的解决方案

If you still know your old email address and know the password for your Firefox Account, you can just login and sync with that. Then from the Firefox Account settings page, you can add a secondary email address, verify it and then promote that email address to the primary address on your account.

If you don't know the password on the Firefox Account, you are out of luck. You need access to your Firefox Account in order to add a new email address and requesting a new password automatically wipes your sync data from the Firefox servers.

Your best bet is to create a brand new Firefox Account and rebuild your sync data from your current Firefox browser. If you choose to do that, don't forget to request a new password for your old Firefox Account. You don't have access to the old email address, so you won't get a new password, but it will remove your old data for security purposes.

定位到答案原位置 👍 0

所有回复 (1)

more options

选择的解决方案

If you still know your old email address and know the password for your Firefox Account, you can just login and sync with that. Then from the Firefox Account settings page, you can add a secondary email address, verify it and then promote that email address to the primary address on your account.

If you don't know the password on the Firefox Account, you are out of luck. You need access to your Firefox Account in order to add a new email address and requesting a new password automatically wipes your sync data from the Firefox servers.

Your best bet is to create a brand new Firefox Account and rebuild your sync data from your current Firefox browser. If you choose to do that, don't forget to request a new password for your old Firefox Account. You don't have access to the old email address, so you won't get a new password, but it will remove your old data for security purposes.