为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I have to Windows 10 PCs using Firefox...one shows Norton Safe Search as a search engine...the other doesn't and I need it, what can I do to get it.

  • 3 个回答
  • 1 人有此问题
  • 34 次查看
  • 最后回复者为 Dandy_Don

Dandy_Don
Dandy_Don
more options

On one of the Windows 10 systems it only shows "BING" as the default search engine (which I do not want)...on the other Windows 10 system it shows "NORTON SAFE SEARCH" as the default search engine, which when I enter any search criteria it defaults to an "ASK" result with a green check mark next the search identifying the search was safe. I want the NORTON SAFE SEARCH on both systems, but I've tried nearly everything to get it search engine back to no avail. Both systems FIREFOX configurations should be the same. Please advise.

On one of the Windows 10 systems it only shows "BING" as the default search engine (which I do not want)...on the other Windows 10 system it shows "NORTON SAFE SEARCH" as the default search engine, which when I enter any search criteria it defaults to an "ASK" result with a green check mark next the search identifying the search was safe. I want the NORTON SAFE SEARCH on both systems, but I've tried nearly everything to get it search engine back to no avail. Both systems FIREFOX configurations should be the same. Please advise.

被采纳的解决方案

Hi Dandy_Don,

If you have the latest version of Firefox on one of the machine, I found that NORTON SAFE SEARCH is not compatible with Firefox Quantum ( last update for NORTON SAFE SEARCH from 2 years ago ). I linked an image. Could you check your version and tell me if that's it.

Regards

定位到答案原位置 👍 0

所有回复 (3)

jijiobli
jijiobli
more options

选择的解决方案

Hi Dandy_Don,

If you have the latest version of Firefox on one of the machine, I found that NORTON SAFE SEARCH is not compatible with Firefox Quantum ( last update for NORTON SAFE SEARCH from 2 years ago ). I linked an image. Could you check your version and tell me if that's it.

Regards

user633449
user633449
more options

Norton Safe Search is provided by Norton. I'd suggest contacting them if you'd like help setting it up. However, Norton Safe Search provides no security benefits that the built in Firefox search doesn't already have, so there's no reason to have it.

Dandy_Don
Dandy_Don 提问者
more options

I had to go to the Norton Safe Search website and download the extension...it loaded correctly into Firefox but when it did it also overrode my Home Page; instead of disabling the extension to not override the Home Page, I opened another Firefox tab under the URL of my wanted Home Page and it prompted me to drag it onto the first page tab at the Home Icon and it overrode the Norton Home Page. I'm now in business and when I do a search it goes to ASK. com like it should and gives me the safe or not safe icons.