Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Get SEC_ERROR_BAD_SIGNATUR when connecting to well known sites.

  • 7 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 mickbee

more options

Issue started Oct-4. Get error when trying to connect to popular sites such as Home Depot, Lowes, Bank of Montreal. DO NOT have a problem when trying to connect to foregoing sites using MS EDGE. Turning off Anti - Malware and Windows Defender had no affect on the problem.

Issue started Oct-4. Get error when trying to connect to popular sites such as Home Depot, Lowes, Bank of Montreal. DO NOT have a problem when trying to connect to foregoing sites using MS EDGE. Turning off Anti - Malware and Windows Defender had no affect on the problem.

被采纳的解决方案

I previously read an article regarding this problem that suggested renaming or deleting the CERT8 file to resolve the problem however I could not find the file path to this file. I found a UTube video that showed the path and renamed both CERT8 and CERT9. Presto. Problem solved! Checked the folder in which these files where located and saw that new versions had been created. URLs previously resulting in the error were again reachable.

定位到答案原位置 👍 0

所有回复 (7)

more options
more options

Thanks for the responses however none of the suggestions solved the problem. In addition to trying suggested solutions, again tried to disable ESET and Windows Defender without effect. Now using EI which appears to be immune to the root cause problem.

more options

mickbee said

Thanks for the responses however none of the suggestions solved the problem. In addition to trying suggested solutions, again tried to disable ESET and Windows Defender without effect. Now using EI which appears to be immune to the root cause problem.

Why disable ESET when that would not fix anything in this case.

See https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message#w_eset-and-nod32-security-products

由James于修改

more options

Hello, Press Ctrl-Shift-Delete in the Time range select everything Be sure that Active Login is checked Select clear now PS be sure that you have exported all your password https://github.com/kspearrin/ff-password-exporter Happy Sunday!

由AnnaSycamore于修改

more options

James,

I'm shooting in the dark. Although I believe I did it previously, I tried disabling ESET again as a troubleshooting measure to be doubly sure it is not at the root of the problem.

Anna,

I tried the steps that you laid out but did not perform the export password step as I'm unfamiliar with what password(s) are exported, to where they are exported, or why passwords would need to be exported. Without more information, exporting passwords seems dangerous.

Thanks for your responses James and Anna, Best Regards, Mike

more options

选择的解决方案

I previously read an article regarding this problem that suggested renaming or deleting the CERT8 file to resolve the problem however I could not find the file path to this file. I found a UTube video that showed the path and renamed both CERT8 and CERT9. Presto. Problem solved! Checked the folder in which these files where located and saw that new versions had been created. URLs previously resulting in the error were again reachable.

more options

BTW. For tech-challenged users such as my self the file path I used was: C:\Users\<my name>\AppData\Roaming\Mozilla\Firefox\Profiles\3ty54pzl.default-1465421084087