为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

After windows 10 reinstall i lost all bookmarks. Restore is not doing anything. What to do?

  • 5 个回答
  • 1 人有此问题
  • 12 次查看
  • 最后回复者为 the-edmeister

more options

So after i reinstalled windows today i noticed my bookmarks are missing. I tried to use restore option but there is only one file in there and its a wrong one. This is the 1st time i didnt export my bookmarks to USB because last 5 times i reinstalled windows all i had to do is to log with my account and bookmarks would be there. But for some reason this time that didnt happen.

I did 2 different things this time i installed windows. I installed new HDD and i had to change my mozzila password when i installed windows cos i forgot old one. I dont think its a new HDD problem because every time i reinstall windows i wiped clean my old HDDs.

Is there anything else i could do? Im not very good with stuff like this so im kinda stuck. I tried searching online for some info but couldnt find a fix.

I even went to www.google.com/bookmarks but old bookmarks are not there. I can only see 2 new bookmarks i added today.

So after i reinstalled windows today i noticed my bookmarks are missing. I tried to use restore option but there is only one file in there and its a wrong one. This is the 1st time i didnt export my bookmarks to USB because last 5 times i reinstalled windows all i had to do is to log with my account and bookmarks would be there. But for some reason this time that didnt happen. I did 2 different things this time i installed windows. I installed new HDD and i had to change my mozzila password when i installed windows cos i forgot old one. I dont think its a new HDD problem because every time i reinstall windows i wiped clean my old HDDs. Is there anything else i could do? Im not very good with stuff like this so im kinda stuck. I tried searching online for some info but couldnt find a fix. I even went to www.google.com/bookmarks but old bookmarks are not there. I can only see 2 new bookmarks i added today.

所有回复 (5)

more options

It sounds like those bookmarks were in FireFox and not in google. And if that's the case then without those bookmarks backup then it is most likely gone. Once a drive is formatted if those were Firefox bookmark they are gone and recovery is next to impossible after formatting.

more options

AcaCoa said

I did 2 different things this time i installed windows. I installed new HDD and i had to change my mozzila password when i installed windows cos i forgot old one.

Do you still have the old hard drive available to rescue data from, or do you have a backup of its contents?

Did you reset the password for your Firefox Account? (as described in: I've lost my Firefox Sync account information - What to do) Unfortunately, a password reset flushes all your Sync data, so that would explain why you couldn't get anything back after that.

Were you sync'ing another installation of Firefox that you could go to and get copies of your data files?

more options

Do you have your old USB exports? That might be better than nothing! Depending on the format you used:

more options

Yes i did reset my password yesterday because i lost old one :) And im trying to recover data on my old HDD with EaseUS Data Recovery Wizard. Its kinda strange because i always format my HDD and i never lost any bookmarks.

After my attempt to recover data from my HDD ill try the same thing on my USB :) at least i can get some older bookmarks back.

Thanks for the replays guys :)

由AcaCoa于修改

more options

AcaCoa said

Yes i did reset my password yesterday because i lost old one :)

If you are referring to Sync and a Firefox Account password, you get a warning that your Sync data will be deleted from the Sync server when you go to set a new password for your Firefox Account.

The 'thing' is that your data was encrypted using the password that you "lost", a different password won't decrypt a users data.

Sorry that happened, it is a common user mistake with Firefox 29 and later versions when using Sync.