Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

lost passwords after reinstal windows 10

  • 5 个回答
  • 2 人有此问题
  • 2 次查看
  • 最后回复者为 alexmalex

more options

Hello. Sorry for my English. Before reinstall windows 10 i'm use sync in firefox.

After reinstall windows 10 i'm use sync in firefox but passwords not returns

Sync work, but where all my passwords?

Hello. Sorry for my English. Before reinstall windows 10 i'm use sync in firefox. After reinstall windows 10 i'm use sync in firefox but passwords not returns Sync work, but where all my passwords?

所有回复 (5)

more options

Anybody can help me?

more options

Hi Alexmalex,

Firefox sync will store login information, but will not store your passwords. If you asked Firefox to save your passwords then those passwords would be stored on your machine. Which unfortunately means that if you did not back up your computer before re-installing Windows 10, those passwords are now lost.

more options

Toast3r said

Hi Alexmalex, Firefox sync will store login information, but will not store your passwords. If you asked Firefox to save your passwords then those passwords would be stored on your machine. Which unfortunately means that if you did not back up your computer before re-installing Windows 10, those passwords are now lost.

logins are also don't return

but logins and passwords save in sync

more options

If you logins are not syncing either, try checking the settings in your browser and make sure you have it set to sync logins. It should be under Settings > Firefox Account > Sync Settings.

more options

ALL setting sync is "ON" before reinstall windows....logins, passwords..etc