为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Every time I turn my PC on, the Firefox starts up again, including a "Google Security Warning" pop-up I can't close nor rid of at all. Why?

  • 5 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 TJ. Church

more options

I was on sites on my Firefox this afternoon, & a pop-up opened called "Google Security Warning". (Something else was atop it saying "...corrupted...tx is requesting your username & password...".) I have gotten things like this before, but a restart or turning the PC off & back on rids of it. This time, I left it off for hours, & when I turned my PC on again, my session was restored, including these pop-ups.

Why?! Is it related to this weekend's updates & things? How do I fix it?!

I was on sites on my Firefox this afternoon, & a pop-up opened called "Google Security Warning". (Something else was atop it saying "...corrupted...tx is requesting your username & password...".) I have gotten things like this before, but a restart or turning the PC off & back on rids of it. This time, I left it off for hours, & when I turned my PC on again, my session was restored, including these pop-ups. Why?! Is it related to this weekend's updates & things? How do I fix it?!

被采纳的解决方案

The thing that was atop the Google bit had a # to call "for assist" or something like that. (Not kidding; It stopped mid-word.)

I called the number &, after a few problem calls (got hung up on while waiting, heard someone else being helped but not sure they could her me), I finally got someone to take over my cursor & somehow rid of the thing.

Thanks anyway!

定位到答案原位置 👍 0

所有回复 (5)

more options

A way out of a trap page is to (force it if needed) Close Firefox. Wait about 20 seconds for Firefox to finish closing. Right-click on the Firefox icon and select Open New Window. +++++++++++++++++++++++++++++++++ Sometimes this works. If it opens, close it by Menu > File > Exit. This will flush out that web page from the Session Store.

more options
more options

选择的解决方案

The thing that was atop the Google bit had a # to call "for assist" or something like that. (Not kidding; It stopped mid-word.)

I called the number &, after a few problem calls (got hung up on while waiting, heard someone else being helped but not sure they could her me), I finally got someone to take over my cursor & somehow rid of the thing.

Thanks anyway!

more options

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.


Note: . Whenever you get a message / popup like that;

DO NOT USE ANY OF THE PROVIDED LINKS OR ANY PHONE NUMBERS ! !

Such messages are only Spam that could lead you to Fake Support. Not only can they damage or hack your system, they charge you to do so.

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

more options

1] Don't see how to mark it solved. 2] I used a provided phone number, & it got me to a person who was able to help, meaning people should use those non-spam numbers.