Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I have to login into Sakai for College however Firefox will not load multi-factor authentication.

  • 1 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 FredMcD

more options

Whenever I try to access my college account, which requires multi-factor authentication, it does not load properly. When I arrive at the site, I input my credentials and then the login box should expand and ask whether I would like a "text, passcode, or push to phone authentication" however that quickly expands/loads and then disappears on Firefox. I tried it on Firefox on my iPhone with the same results... however... It works fine on Firefox focus.

I've gone through and disable various security features, such as accepting more cookies etc., but nothing seems to change.

Not sure how to proceed. Thanks!

Whenever I try to access my college account, which requires multi-factor authentication, it does not load properly. When I arrive at the site, I input my credentials and then the login box should expand and ask whether I would like a "text, passcode, or push to phone authentication" however that quickly expands/loads and then disappears on Firefox. I tried it on Firefox on my iPhone with the same results... however... It works fine on Firefox focus. I've gone through and disable various security features, such as accepting more cookies etc., but nothing seems to change. Not sure how to proceed. Thanks!

所有回复 (1)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}