为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox 64.0 or above constant tab crashes on windows 7

  • 3 个回答
  • 1 人有此问题
  • 8 次查看
  • 最后回复者为 Pj

more options

I've tried updating to version 64.0 when it came out few weeks ago, but after restarting Firefox every tab from previous session that I tried reloading or any pages opened in new tabs kept crashing. I've tried safe mode but it didn't make any difference. Only solution was returning back to 63.0.3 where everything works fine. Today I've tried updating to 64.0.2 hoping that problem was fixed, but it still remains. Even went to try latest 65 beta, but same thing every tab that gets in focus and reloads, tab crashed immediately and cannot be restored. I don't have many add-ons, but one thing I've noticed is if I try to go to Panorama Tab Groups it crashes entire Firefox. However disabling that add-on didn't help with tab crashes. This is all happening on Windows 7 64-bit, while on my other computer with Windows 10 64-bit everything works fine on version 64.0 and 64.0.2 with same add-ons installed. Here is a list off add-ons used on both computers:

+ Close Tab Button
+ Dark Reader
+ Livemarks
+ Nuke Anything
+ Panorama Tab Groups
+ uBlock Origin
+ Web Developer
+ Zoom Image

Do you have any ideas how to fix this problem.

I've tried updating to version 64.0 when it came out few weeks ago, but after restarting Firefox every tab from previous session that I tried reloading or any pages opened in new tabs kept crashing. I've tried safe mode but it didn't make any difference. Only solution was returning back to 63.0.3 where everything works fine. Today I've tried updating to 64.0.2 hoping that problem was fixed, but it still remains. Even went to try latest 65 beta, but same thing every tab that gets in focus and reloads, tab crashed immediately and cannot be restored. I don't have many add-ons, but one thing I've noticed is if I try to go to Panorama Tab Groups it crashes entire Firefox. However disabling that add-on didn't help with tab crashes. This is all happening on Windows 7 64-bit, while on my other computer with Windows 10 64-bit everything works fine on version 64.0 and 64.0.2 with same add-ons installed. Here is a list off add-ons used on both computers: + Close Tab Button + Dark Reader + Livemarks + Nuke Anything + Panorama Tab Groups + uBlock Origin + Web Developer + Zoom Image Do you have any ideas how to fix this problem.

所有回复 (3)

more options

Jan 10, 2019 Post:

HarveyK2 said

I've tried updating to version 64.0 when it came out few weeks ago, but after restarting Firefox every tab from previous session that I tried reloading or any pages opened in new tabs kept crashing. I've tried safe mode but it didn't make any difference. Only solution was returning back to 63.0.3 where everything works fine.

Today I've tried updating to 64.0.2 hoping that problem was fixed, but it still remains. Even went to try latest 65 beta, but same thing every tab that gets in focus and reloads, tab crashed immediately and cannot be restored.

I don't have many add-ons, but one thing I've noticed is if I try to go to Panorama Tab Groups it crashes entire Firefox. However disabling that add-on didn't help with tab crashes.

This is all happening on Windows 7 64-bit, while on my other computer with Windows 10 64-bit everything works fine on version 64.0 and 64.0.2 with same add-ons installed.

Here is a list off add-ons used on both computers: Close Tab Button Dark Reader Livemarks Nuke Anything Panorama Tab Groups uBlock Origin Web Developer Zoom Image Do you have any ideas how to fix this problem.

Please do the following:

Click on the Windows icon 'Start' (bottom-left) and in the right column, bottom, click on Run. Enter in:

<center>DxDiag /64bit</center>

...Wait until the green bar loads and disappears, then click "Save All Information".
Post back here in the Forum, just these information parts, under these three Headers:


System Information



Display Devices



Disk & DVD/CD-ROM Drives



~Pj

more options

Waiting for a reply for more than a month was too long. After seeing a few more post here with similar issues on Win7 that were also without answer. I've finally moved to Windows 10 where same version of Firefox with identical add-ons worked fine.

由HarveyK2于修改

more options

HarveyK2 said

Waiting for a reply for more than a month was too long...

Sorry about that. All the helpers here are FF users and not from Mozilla itself. Today, I was beyond page 20 checking with month-plus no-answers. Myself, if about two weeks or more had gone by, I'd bump or re-post. I don't know if month-plus questions are too old for most here to check on.

Not doubt yours and the 'few' other were somewhat isolated cases. If it were widespread, the post count would be 'abnormally' high. Glad you got it fixed.


~Pj