为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

The owner of support.microsoft.com has configured their website improperly.

  • 7 个回答
  • 1 人有此问题
  • 77 次查看
  • 最后回复者为 FredMcD

more options

I'm running into some problems with accessing Hotmail as for some reason it will insist on adding a OWA like so https://outlook.live.com/owa/ and I'm being blocked from accessing Microsoft support at as Firefox Claims that Microsoft support at https://support.microsoft.com/ hasn't configured their website correctly which I find hard to believe. Can this be switched off or bypassed as I need to know what's going on with the Hotmail account?

I'm running into some problems with accessing Hotmail as for some reason it will insist on adding a OWA like so https://outlook.live.com/owa/ and I'm being blocked from accessing Microsoft support at as Firefox Claims that Microsoft support at https://support.microsoft.com/ hasn't configured their website correctly which I find hard to believe. Can this be switched off or bypassed as I need to know what's going on with the Hotmail account?

所有回复 (7)

more options

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites


  • MOZILLA_PKIX_ERROR_MITM_DETECTED
  • uses an invalid security certificate SSL_ERROR_BAD_CERT_DOMAIN
  • configured their website improperly

How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER

more options

It's not my antivirus as it seems to work in Internet Explorer. Also it's not displaying images either which is a problem when I need to print out a shipping label in amazon for return and it refuses to display what I need to print at all. I've tried changing the image settings in about:config with no result.

more options

https://support.mozilla.org/en-US/kb/fix-problems-images-not-show

https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

more options

I've tried safe mode and it still insists on disabling all images on Amazon which is a issue as I need to be able to actually see images when I'm doing refunds as I need to print the information to send the stuff back. I can view them using Google Chrome but I'd rather not have Firefox and Google Chrome on-my system due to trying to make as much harddrive space available for other programs. Same with the blocking Microsoft error.

more options

The problem is weboutlook is picky which browser access it and it's best to use IE as you did to keep it working correctly. I know this because firefox when I used it at work incorrectly display outlook emails.

more options

That's great but this is only a recent thing as far as I can tell. So if weboutlook is being picky it's strange that it decided all of a sudden to start being picky. I'd try hard-resetting Firefox but last time I did that I lost all my bookmarks and add-ons and geting them back was a hassle I'd rather avoid.

more options

Back up and restore information in Firefox profiles.{web link} I use an add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data. This should be done with Firefox Closed.

Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.