为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How to report fraudulant transaction under Mozilla

  • 4 个回答
  • 1 人有此问题
  • 25 次查看
  • 最后回复者为 James

more options

My screen was hijacked by something lacked look like Mozilla/Firefox heading saying it was taking a survey and I couldn't get out of the screen. So I took the survey and entered my credit card info for a sum of $1.00 (one dollar) for a chance to win an iPhone. Instead I got a charge on my credit card from lstfl.com for $33.+ dollars saying it enrolled me in a sex site. That is NOT what I imagined. And it came under Mozilla/Firefox name. Can you go after this site as it is operating under your name and logo. Thank you

My screen was hijacked by something lacked look like Mozilla/Firefox heading saying it was taking a survey and I couldn't get out of the screen. So I took the survey and entered my credit card info for a sum of $1.00 (one dollar) for a chance to win an iPhone. Instead I got a charge on my credit card from lstfl.com for $33.+ dollars saying it enrolled me in a sex site. That is NOT what I imagined. And it came under Mozilla/Firefox name. Can you go after this site as it is operating under your name and logo. Thank you

被采纳的解决方案

tizart said

My screen was hijacked by something lacked look like Mozilla/Firefox heading saying it was taking a survey and I couldn't get out of the screen. So I took the survey and entered my credit card info for a sum of $1.00 (one dollar) for a chance to win an iPhone. Instead I got a charge on my credit card from lstfl.com for $33.+ dollars saying it enrolled me in a sex site. That is NOT what I imagined. And it came under Mozilla/Firefox name. Can you go after this site as it is operating under your name and logo. Thank you

So basically you fell for a scam site that popped up from a malvertising Ad. The so called $1 shipping is a big red flag (for an expensive phone?) and the prize was a phone that is say $1000 should be a huge flag in showing the whole being suspicious and perhaps likely too good to be true.

I have seen Mozilla have had actual prizes or gifts for some things in past but they were cheap like say a t-shirt or such plus the were on *.mozilla.org pages. Examples of this were limited t-shirts given to third-party Add-on developers who met certain criteria.

The company Mozilla that makes the Firefox web browser has never had such random expensive items in variations of this scam. The fake prizes have been for Samsung S8 or S9, a $1000 gift card from say Amazon or a iPhone X.

This scam is to get personal information from whose who fall for it like name, address, phone#, email and the fake very cheap $1 or $2 dollar shipping is to get the credit card information.

The site page that had the fake survey on could be reported at https://www.mozilla.org/about/legal/fraud-report/ while the lstfl site was related to the billing.

You should contact your credit card company about these charges and perhaps get a new one.

定位到答案原位置 👍 0

所有回复 (4)

more options

. Whenever you get a message / popup like that;

DO NOT USE ANY OF THE PROVIDED LINKS OR ANY PHONE NUMBERS ! !

Such messages are only Spam that could lead you to Fake Support. Not only can they damage or hack your system, they charge you to do so.

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

more options

Call your bank and report this N O W ! ! ! !


A way out of a trap page is to (force it if needed) Close Firefox. Wait about 20 seconds for Firefox to finish closing. Right-click on the Firefox icon and select Open New Window. +++++++++++++++++++++++++++++++++ Sometimes this works. If it opens, close it by Menu > File > Exit. This will flush out that web page from the Session Store.

more options

Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad blocker.

由James于修改

more options

选择的解决方案

tizart said

My screen was hijacked by something lacked look like Mozilla/Firefox heading saying it was taking a survey and I couldn't get out of the screen. So I took the survey and entered my credit card info for a sum of $1.00 (one dollar) for a chance to win an iPhone. Instead I got a charge on my credit card from lstfl.com for $33.+ dollars saying it enrolled me in a sex site. That is NOT what I imagined. And it came under Mozilla/Firefox name. Can you go after this site as it is operating under your name and logo. Thank you

So basically you fell for a scam site that popped up from a malvertising Ad. The so called $1 shipping is a big red flag (for an expensive phone?) and the prize was a phone that is say $1000 should be a huge flag in showing the whole being suspicious and perhaps likely too good to be true.

I have seen Mozilla have had actual prizes or gifts for some things in past but they were cheap like say a t-shirt or such plus the were on *.mozilla.org pages. Examples of this were limited t-shirts given to third-party Add-on developers who met certain criteria.

The company Mozilla that makes the Firefox web browser has never had such random expensive items in variations of this scam. The fake prizes have been for Samsung S8 or S9, a $1000 gift card from say Amazon or a iPhone X.

This scam is to get personal information from whose who fall for it like name, address, phone#, email and the fake very cheap $1 or $2 dollar shipping is to get the credit card information.

The site page that had the fake survey on could be reported at https://www.mozilla.org/about/legal/fraud-report/ while the lstfl site was related to the billing.

You should contact your credit card company about these charges and perhaps get a new one.

由James于修改