为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Privacy & Security & Permission Settings

  • 8 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 cor-el

more options

Firefox Version 64.0.2,I upgraded to 65.0.1 & after a lot of grief,I changed it back to 64.0.2 WHY,I have ESET Security System installed Only when I updated to Version 64.0.2 & then Version 65.0.1 I have heaps of TROUBLE logging into my BANKS & once in their,I still have TROUBLE accessing Parts I Normally Use I DID NOT HAVE ANY PROBLEMS with any of this until updating to 64.0.2 & 65.0.1 I am Sure it all comes down to Privacy & Security & Permission Settings(IT IS NOTHING BUT TROUBLE on the newer Versions) With ESET (NOT A PROBLEM) I Always use Banking & Payments Protection Build into ESET It is Great & works Well BUT THE FIREFOX UPDATES on Privacy 7 Security & Permission DOES NOT It Makes it EXTREMELY DIFFICULT & EXTREMELY TIME CONSUMING PLEASE ADVISE ASAP I have been a User Of Firefox & Thunderbird for a very Long Time,But if my Problems Cannot be resolved in Firefox,Then I will Be Deleting it & Using a another internet Explorer Thank you Darryl.Smith.

Firefox Version 64.0.2,I upgraded to 65.0.1 & after a lot of grief,I changed it back to 64.0.2 WHY,I have ESET Security System installed Only when I updated to Version 64.0.2 & then Version 65.0.1 I have heaps of TROUBLE logging into my BANKS & once in their,I still have TROUBLE accessing Parts I Normally Use I DID NOT HAVE ANY PROBLEMS with any of this until updating to 64.0.2 & 65.0.1 I am Sure it all comes down to Privacy & Security & Permission Settings(IT IS NOTHING BUT TROUBLE on the newer Versions) With ESET (NOT A PROBLEM) I Always use Banking & Payments Protection Build into ESET It is Great & works Well BUT THE FIREFOX UPDATES on Privacy 7 Security & Permission DOES NOT It Makes it EXTREMELY DIFFICULT & EXTREMELY TIME CONSUMING PLEASE ADVISE ASAP I have been a User Of Firefox & Thunderbird for a very Long Time,But if my Problems Cannot be resolved in Firefox,Then I will Be Deleting it & Using a another internet Explorer Thank you Darryl.Smith.

所有回复 (8)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

more options

Please explain the problem in detail. What happens? What is the exact error messages?

more options

Hi Fred,

I started Firefox in Safe Mode & it Seems to solve my Problem ,as whilst it was in Safe Mode,I went onto ESET Banking Protection & it worked OK

To try & prove it,I restarted Firefox & then went on ESET Banking Protection & the problem came back

The Add Ons I have are

Vpn Browsec,Hotspot Shield Vpn (very rarely Used),Setup Vpn (again very rarely used

Plug ins,Open H264 Video Codex by Mozilla,Widevine Content Decryption Module,Shockwave Flash

What do you think is my Problem????

Thanks

Darryl.Smith.

more options

Did you check out the Tracking Protection link I posted?

more options

Hi Fred,Yes I did, the below are my following settings Choose what to Block;None Ticked Third Party Cookies Ticked Trackers (Recommended) Do Not Track Ticked only when Firefox is set to Block Detected Trackers Hopefully I have set the correct Settings???? Thanks Darryl.Smith,

more options

darrylsmith said

Firefox in Safe Mode & it Seems to solve my Problem

It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

more options

Hi Fred.Thank you for your assistance I Disable 2 Vpn Hotspot Shields & Setup Vpn In Privacy & Security Trackers Unticked Third Party Unticked Cookies & Site Data,Ticked Accept Cookies & Site Data & re started FF All Worked Well as it should & did Early I have SuperantiSpyware (pro) & it is set to run Each Day & that care of of any Cookies & I also have CCleaner & run it daily which cleans up a lot including FF internet Cache & FF Cookies Thank you for your Kind Assistance Darryl.Smith.

more options

You need to contact ESET if their software is causing issues with Firefox 65. If they add components to Firefox or otherwise interfere with Firefox then it is their responsibility to keep their software working properly.