为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

bookmarks not available because a file is used by another program: secure software

  • 1 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 FredMcD

more options

When I open Mozilla Firefox I receive a message (more or less): bookmarks not avaliable because a file is used by another program, maybe a secure software. I tried all the suggestions of Firefox help but no one works. I can't see the previous bookmars neither create a new ones. When I try to import the previous security copy (any one) nothing happens

WHat can I do ? Thanks Bye

When I open Mozilla Firefox I receive a message (more or less): bookmarks not avaliable because a file is used by another program, maybe a secure software. I tried all the suggestions of Firefox help but no one works. I can't see the previous bookmars neither create a new ones. When I try to import the previous security copy (any one) nothing happens WHat can I do ? Thanks Bye

所有回复 (1)

more options

Let's start by rebooting the computer.

If there is still a problem, as a test, disable your protection programs.