Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox does not display news videos, even though Flash plugin is up to date, installed and active and Youtube videos display correctly without Firefox.

  • 5 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Salemu

more options

I have been a Firefox user for more than 20 years. My wife and I are both running Firefox Quantum 65.0 (64-Bit) with Plug-ins Shockwave Flash 32.0 r0 Active. Her computer is a Dell XPS 8700, mine is a Dell XPS 8500, with both machines running updated Windows 7 Professional. We have shared the same internet connection for the last 13 years, via a router on the 8500 machine. My 8500 machine stopped displaying news videos a couple of weeks ago. Her 8700 machine is still working correctly as it has for months & years,\, displaying the same videos that mine will not. I am unable to determine how to restore my 8500 machine to display videos again. I am able to view YouTube and other Videos but not videos via Firefox. IT appears as if something is not loading.

I have been a Firefox user for more than 20 years. My wife and I are both running Firefox Quantum 65.0 (64-Bit) with Plug-ins Shockwave Flash 32.0 r0 Active. Her computer is a Dell XPS 8700, mine is a Dell XPS 8500, with both machines running updated Windows 7 Professional. We have shared the same internet connection for the last 13 years, via a router on the 8500 machine. My 8500 machine stopped displaying news videos a couple of weeks ago. Her 8700 machine is still working correctly as it has for months & years,\, displaying the same videos that mine will not. I am unable to determine how to restore my 8500 machine to display videos again. I am able to view YouTube and other Videos but not videos via Firefox. IT appears as if something is not loading.

所有回复 (5)

more options

Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

On the left side of the page, select Plugins. Make sure the ones you want to use are set to Ask or Allow. ++++++++++++++++++++++++++++++++++++++++ Go to the web page. Once the page is loading, mouse to the address bar and Left-click the icon. Select Permissions. In the menu, Make sure the ones you want to use are set to Ask or Allow.

more options

Salemu said

My 8500 machine stopped displaying news videos a couple of weeks ago... I am able to view YouTube and other Videos but not videos via Firefox.

Your Extensions:

  • Adblock Plus - 3.4.3
  • Awesome Screenshot - Capture, Annotate & More 3.0.22
  • Norton Safe Search 3.1.0.20
  • Norton Safe Web 3.4.0.4
  • Adblock Plus Pop-up Addon 0.9.2.1-signed.1-signed (Inactive)

Accessibility: Yes.

Do your Plug-ins look like what I have (in the attached image)?

Also, if you restarted FF in Safe Mode (Restart With Add-ons Disabled), does it change anything?


~Pj

more options

After trying everything I can think of, the problem still exists.

more options

Salemu said

I have been a Firefox user for more than 20 years. I am unable to determine how to restore my 8500 machine to display videos again. I am able to view YouTube and other Videos but not videos via Firefox. IT appears as if something is not loading.

The web browser we know as Firefox started as Phoenix 0.1 in Sept 2002 so not quite 20 years yet.

You say you can view Youtube and other videos but not in the Firefox web browser?. So what web browser are you able to view Youtube videos on.

Youtube has not made use of the Flash Player Plugin from Adobe since say 2016 or 2015 as they made use of the HTML5 player by default since. May news web sites have been using a HTML5 player instead of Flash to be more cross platform.

https://www.youtube.com/html5/

If a couple like H.264 and MSE & H.264 are red check marks then you may have a N edition of Windows. https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

由James于修改

more options

Hello James: Thank you for your continued interest in solving my video problem.

The site that gives me problems is: https://bc.ctvnews.ca/ One of the many links within that site that does not work: https://bc.ctvnews.ca/video?playlistId=1.4316317 No Video After attempting to load something, many of the links display a black box where the video should be but still go on to show the text of the news article.

This other News site works correctly: https://vancouverisland.ctvnews.ca/hockey-version-of-footloose-are-young-referee-s-dance-moves-offside-1.4315093 Video Displays OK

Fox News Network Videos show correctly with Firefox

https://www.gamedesign.jp/flash/chatnoir/chatnoir.swf Displays & Plays correctly

It appears that all of the sites utilize Firefox to display the videos, even if I do not invoke Firefox to display them. Thenks, Mait.