为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

amazon video stutters on 2 of 3 computers

  • 2 个回答
  • 1 人有此问题
  • 23 次查看
  • 最后回复者为 Fredbobo

more options

Installed Firefox on 3 computers yesterday.

2 computers: Widevine ver: 4.10.1146.0 not working. Windows 10: all updates.

Testing with Amazon.com video. Youtube works fine on all computers and browsers.

==

Comp 1: windows 10 pro, 64bit all updates

Firefox: Stutters NOT WORKING

   Widevine: Version: 4.10.1146.0

Vivaldi: NOT WORKING " amazon: error 7031

  Widevine: Version: 4.10.1196.0

IE, Edge, Chrome WORKING

  Chrome: Widevine: Version: 4.10.1303.0

=

Comp 2: windows 10 home, 32bit all updates

Firefox: NOT WORKING

 Video: Widevine error: will not play 
 Widevine: Version: 4.10.1146.0

Vivaldi: WORKING

 Widevine: Version: 4.10.1196.0

IE, Edge, Chrome WORKING

 Chrome: Widevine: Version: 4.10.1303.0
=

Comp 3: windows 10 pro, 64bit all updates

Firefox: WORKING

 Widevine: Version: 4.10.1146.0

Vivaldi: NOT WORKING

  Widevine: Version: 4.10.1196.0 

IE, Edge, Chrome WORKING

  Chrome: Widevine: Version: 4.10.1303.0

All three computers have Bit Defender installed.

Installed Firefox on 3 computers yesterday. 2 computers: Widevine ver: 4.10.1146.0 not working. Windows 10: all updates. Testing with Amazon.com video. Youtube works fine on all computers and browsers. ====== Comp 1: windows 10 pro, 64bit all updates Firefox: Stutters NOT WORKING Widevine: Version: 4.10.1146.0 Vivaldi: NOT WORKING " amazon: error 7031 Widevine: Version: 4.10.1196.0 IE, Edge, Chrome WORKING Chrome: Widevine: Version: 4.10.1303.0 ======= Comp 2: windows 10 home, 32bit all updates Firefox: NOT WORKING Video: Widevine error: will not play Widevine: Version: 4.10.1146.0 Vivaldi: WORKING Widevine: Version: 4.10.1196.0 IE, Edge, Chrome WORKING Chrome: Widevine: Version: 4.10.1303.0 =========== Comp 3: windows 10 pro, 64bit all updates Firefox: WORKING Widevine: Version: 4.10.1146.0 Vivaldi: NOT WORKING Widevine: Version: 4.10.1196.0 IE, Edge, Chrome WORKING Chrome: Widevine: Version: 4.10.1303.0 All three computers have Bit Defender installed.

所有回复 (2)

more options

Have you read this? I did a simple search and found this.

https://forum.vivaldi.net/topic/34979/widevine-ver-4-10-1196-0-not-working-on-win-10-64/3

more options

That is my thread. I have submitted a bug report. No joy yet.

Further testing: Amazon videos play on: Edge Internet Explorer Chrome Opera

Amazon videos DO NOT play on: Vivaldi  : error displayed: try updating chrome Firefox  : stutters Epic  : stutters/pauses

=====

Widevine Content Decryption Module Chrome: Version: 4.10.1303.0 Opera Version: 4.10.1146.0


Vivaldi Version: 4.10.1196.0 Firefox Version: 4.10.1146.0 Epic Version: 4.10.1146.0