We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I need help importing a profile and having it saved because folders do not appear when reopening application

  • 2 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 sfhowes

pgall
pgall
more options

I had recently purchased a new workstation and installed Thunderbird on new machine. I then exported my profile from Tools\importExport Tools\export all folder (with structure) then, of course, imported the same to new machine via the same menu structure except I imported profile. 

Initally, all was fine except when opening the application  any time afterwards, I only see the email accounts with no  emails seen in the inbox or any sub folders.  In order to see, I again need to do another import by selecting path and creating a name for the profile all over again.

I greatly appreciate your assistance!!

I had recently purchased a new workstation and installed Thunderbird on new machine. I then exported my profile from Tools\importExport Tools\export all folder (with structure) then, of course, imported the same to new machine via the same menu structure except I imported profile. Initally, all was fine except when opening the application any time afterwards, I only see the email accounts with no emails seen in the inbox or any sub folders. In order to see, I again need to do another import by selecting path and creating a name for the profile all over again. I greatly appreciate your assistance!!

所有回复 (2)

christ1
christ1
  • Top 25 Contributor
more options

You don't export or import a profile. You simply copy the profile and use it as is on the new machine. Follow the instructions to create a new profile and copy the old one over it. http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird#Create_a_new_profile_and_copy_the_old_one_over_it

sfhowes
sfhowes
  • Top 10 Contributor
more options

I think you confused exporting folders (mail) with exporting profiles. If you select Tools/ImportExportTools/Export profile, you can then import it on the new PC with Tools/ImportExportTools/Import profile.

But the best way to copy an entire TB setup from one computer to another is to move the Thunderbird folder:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer