为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Обновление не удалось, пожалуйста загрузите последнюю версию

  • 8 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 cor-el

more options

Every day I download the latest version! Install it ! And in the next day the Firefox tell me that I must to download the new version ! Why my Firefox does not update automatically ????

Every day I download the latest version! Install it ! And in the next day the Firefox tell me that I must to download the new version ! Why my Firefox does not update automatically ????

所有回复 (8)

more options

This Problem EVERYDAY!!!!

more options

Your System Details shows; Firefox 65.0 Firefox latest version 66.0.2 March 27, 2019

Were you updating the browser, or downloading the full installer?

more options

This Problem everyday!

more options

FredMcD said

Your System Details shows; Firefox 65.0 Firefox latest version 66.0.2 March 27, 2019 Were you updating the browser, or downloading the full installer?

I downloading a Full Installer everyday ))) And Install it. But I cannot understand WHY is Firefox not to update automatically ?

more options

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

more options

FredMcD said

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox. Using your file browser, open the Programs Folder on your computer. Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one. Do Not remove any profile folders. After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again. http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia


Yes I do everything, that you are write to me. I have clear the registry and delete folders.

After that I install Firefox Setup 66.0.1 And start the Firefox.

And the new messsges is coming))))

Translate to english: FIREFOX CANNOT DO UPDATE TO LAST VERSION PLEASE DOWNLOAD NEW VERSION AND INSTALL IT


I have not only 1 PC - I have around 50 PC and this problem start at 20 PC (The Firefox does not update automatically) I have Win 10 and Win 8.1 and Win 7

I don't know why the Firefox cannot update by himself)

more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

more options

Try to run Firefox as administrator to see if that allows too update.

If that doesn't work as well then try this:

  • download the Firefox installer and save the file to the desktop
    *https://www.mozilla.org/en-US/firefox/all/
  • start the installation with a double-click on the desktop icon as a normal user (i.e. not as administrator).