为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

wrong name in thunderbird's address book

  • 2 个回答
  • 1 人有此问题
  • 21 次查看
  • 最后回复者为 skyzoomer

more options

A friend (Carol) says messages in her sent folder have the wrong name (Ellie) as the sender instead of her name (Carol). Problem was traced to an entry in her Thunderbird address book that had the name Ellie associated with her email address.

The question is "How did this happen?". She doesn't remember making an entry in her address book. Is there a known virus that does this?

A friend (Carol) says messages in her sent folder have the wrong name (Ellie) as the sender instead of her name (Carol). Problem was traced to an entry in her Thunderbird address book that had the name Ellie associated with her email address. The question is "How did this happen?". She doesn't remember making an entry in her address book. Is there a known virus that does this?

被采纳的解决方案

Hi Skyzoomer, I've never heard of this happening before, so can only provide theoretical guesses. Perhaps the address book entry is in the collected address book, not the personal address book, and she received a spam message and the spammer used her address in the "From" header with the name Ellie?

In any case, there doesn't need to be entry in the address book. If she hasn't done so already, she can delete the entry.

If the problem comes back, then we can explore other possible reasons.

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

Hi Skyzoomer, I've never heard of this happening before, so can only provide theoretical guesses. Perhaps the address book entry is in the collected address book, not the personal address book, and she received a spam message and the spammer used her address in the "From" header with the name Ellie?

In any case, there doesn't need to be entry in the address book. If she hasn't done so already, she can delete the entry.

If the problem comes back, then we can explore other possible reasons.

more options

Thank you for taking the time to respond. I've advised my friend to restore the last backup before this problem started, just to be safe. Wanted to know if this problem was a known virus. Thanks.