为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Hard drive crashed, can i access my email folders on thunderbird on the internet

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Toad-Hall

more options

I had set up a number of email folders on thunderbird. My hard disk crashed and i have now re-set up thunderbird on the new drive. It has downloaded current emails in my inbox but has not downloaded the folder where i saved other important emails. Are these folders saved on the internet and if so how do i download them?

I had set up a number of email folders on thunderbird. My hard disk crashed and i have now re-set up thunderbird on the new drive. It has downloaded current emails in my inbox but has not downloaded the folder where i saved other important emails. Are these folders saved on the internet and if so how do i download them?

所有回复 (1)

more options

If you previously had a Pop mail account, then Thunderbird could only get access to server Inbox to download emails. All emails would be stored in the Thunderbird Profile on harddrive. They would be stored in this location: Assuming windows OS: C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\Profiles\<Profile name>\ Mail\pop mail account name

If you can access hardrive, then you can use an addon extension called ImportExportTools to import the mbox files(mbox files do not have an extension) back into a pop mail account or Local Folders mail account. You cannot import mbox files directly into an imap mail account.

If you cannot access old hardrive using it as an external hard drive and do not have any backup then you may have lost those emails.

If you previously used an Imap mail account then all emails would be stored on server and you may need to subscribe to see the folder on server. In Thunderbird

  • Right click on imap mail account and select 'Subscribe'
  • Click on 'Refresh;
  • select folder in list and click on 'Subscribe'
  • click on 'OK'