为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Why did the firefox update delete firefox from my computer?

  • 3 个回答
  • 1 人有此问题
  • 33 次查看
  • 最后回复者为 cor-el

more options

Firefox did an automatic update and in the process deleted itself from my computer. When I click on the shortcut I get an error message: The item firefox.exe that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. I rebooted my computer but the program is completely gone. How do I get it and all of my bookmarks, etc. back again? I'm using IE (ugh) to access Mozilla's web site.

Firefox did an automatic update and in the process deleted itself from my computer. When I click on the shortcut I get an error message: The item firefox.exe that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. I rebooted my computer but the program is completely gone. How do I get it and all of my bookmarks, etc. back again? I'm using IE (ugh) to access Mozilla's web site.

被采纳的解决方案

Although it's rather odd that Firefox was deleted from your computer, you can simply download it again from the Mozilla website and reinstall it on your computer.

Since your Firefox data is stored in a folder separate from the Firefox installation folder, they should be preserved.

定位到答案原位置 👍 1

所有回复 (3)

more options

选择的解决方案

Although it's rather odd that Firefox was deleted from your computer, you can simply download it again from the Mozilla website and reinstall it on your computer.

Since your Firefox data is stored in a folder separate from the Firefox installation folder, they should be preserved.

more options

Thanks. That worked fine.

more options

Such a problem can be caused by security software that is blocking the update or is otherwise interfering. Did you try to reboot the computer? The update might still be pending somewhere in AppData\Local