We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

New Firefox version doesn't sync with previous versions; bookmarks gone

  • 1 个回答
  • 1 人有此问题
  • 7 次查看
  • 最后回复者为 user1645076

more options

I just opened Firefox and saw that it had been updated to a new version. This update contained the statement that the new version doesn't sync with previous versions and directed that order to retrieve bookmarks, add-ons, etc. that the user go to his or her account. But I had never seen the necessity to create an account in the past, so now, since I don't have one, it appears that I have lost all of my bookmarks. Why weren't Firefox users warned in advance that this change was coming so that we could create an account in order to restore lost information? This is very upsetting!!

I just opened Firefox and saw that it had been updated to a new version. This update contained the statement that the new version doesn't sync with previous versions and directed that order to retrieve bookmarks, add-ons, etc. that the user go to his or her account. But I had never seen the necessity to create an account in the past, so now, since I don't have one, it appears that I have lost all of my bookmarks. Why weren't Firefox users warned in advance that this change was coming so that we could create an account in order to restore lost information? This is very upsetting!!

所有回复 (1)

more options

It seems that my bookmarks and other settings have reappeared -- not sure why, but I'm relieved. Please disregard my question.