为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I have a sync key back way back in the day , how to use it?

  • 5 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

So a couple years back, Firefox only have the sync key that not connected to the account. I saved it in a private flash drive, thinking that the key connected with my email account. Now i log in again, with the same email address but the client didnt ask me for sync key, when i followed the instruction on the FAQ, its only generate the new sync key. What do i do with the old sync key? how to get all my stored data back, anyone know?

Thanks

So a couple years back, Firefox only have the sync key that not connected to the account. I saved it in a private flash drive, thinking that the key connected with my email account. Now i log in again, with the same email address but the client didnt ask me for sync key, when i followed the instruction on the FAQ, its only generate the new sync key. What do i do with the old sync key? how to get all my stored data back, anyone know? Thanks

所有回复 (5)

more options

Hmm, how far back??

The Firefox Sync service changed about five years ago -- there is an old FAQ: Firefox Sync upgrade - Frequently Asked Questions. If your Sync Key is from before the change, then it can't be used any more because that entire system is gone.

more options

Base on the created date of my file. It's from April 2014. But i remember still using browser around 2016 ...

more options

Hi arcthelac, if you created a new Firefox Account after the changeover, you would have had the opportunity to create a "Recovery key" for the account, but that would be different from the old Sync key. Unfortunately, if you don't have that and can't guess your password, you won't be able to access the data in the account.

more options
more options

Note that data stored in such an old account has likely expired or otherwise removed and won't be available anymore (Sync isn't meant as a backup). If you can't access the account then try to reset the password.