为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Compacting Inbox is not working. The process appears to function, but inbox file remains same physical size.

  • 5 个回答
  • 1 人有此问题
  • 30 次查看
  • 最后回复者为 sfhowes

more options

Using Thunderbird 60.7.2 (32 bit). Not sure why 32 bit Thunderbird as PC is running Windows 7 Pro 64Bit. My inbox contains around 13,700 messages. Sometimes messages do not delete. When compact is run (either automatically or manual), it seems that the inbox file does not compact - physical file size is same before and after compaction. Physical size of inbox file is around 2.17GB

How do I confirm that compact has worked correctly?

Using Thunderbird 60.7.2 (32 bit). Not sure why 32 bit Thunderbird as PC is running Windows 7 Pro 64Bit. My inbox contains around 13,700 messages. Sometimes messages do not delete. When compact is run (either automatically or manual), it seems that the inbox file does not compact - physical file size is same before and after compaction. Physical size of inbox file is around 2.17GB How do I confirm that compact has worked correctly?

所有回复 (5)

more options

What do you mean "messages do not delete"?

more options

Hello Wayne, when I select a message and press the [Delete] button (keyboard or form action for that message) the email does not delete.

more options

Suggestion: Check Account Settings: Right click on mail account name in Folder Pane and select 'SEttings' Select 'Server Setting' When I delete a message: select 'Move to this folder' select the server trash on imap account click on OK Restart Thunderbird.

Inbox: Move all wanted good emails out of Inbox into other folders for storage and organising.Create some folders if required.

Right click on 'Trash/Deleted Items' folder and select 'Empty Deleted' Then try deleting unwanted email.

Right click on Inbox and select 'compact'.

Did this work ?

由Toad-Hall于修改

more options

Hello Toad-Hall Sorry, your suggestion did not help. We have been using Thunderbird since around the time Thunderbird was created (was using Sea-monkey? prior), so maybe 15-18 years. This issue has arisen over last few months. Over the last few days my issue is reducing in occurrence. I can now delete most emails when I press the [Delete] keys. The other side of the problem is that I cannot download/get emails on demand. The emails will load into my inbox during the next automatic download cycle. Thunderbird has been set to determine when to compact by its own settings - [Tools, Options, Advanced, Network & Disk space] I think my problem is caused by a failed compaction process. This cycle is requested and actioned almost every day (save >20MB). I have found 2 folders within my email labelled nstmp (temporary folders for compaction process).

more options

Have you tried rebuilding the Inbox or any other folder that appears corrupted? This is different from the Repair Folder operation, in that it deletes the mbox file and allows the creation of a new file. I have found this helps with a folder that issues constant compaction requests or a folder that misrepresents its actual size.

http://kb.mozillazine.org/Compacting_folders#Real_fix